Need a different size or received an item that is not right? We are here to help.
Before You Request an Exchange
Please contact us within 7 days of delivery. The item must be unworn, unwashed, unaltered, and returned in its original condition with its tags and packaging.
What to Include
- Your full name and order number
- The item and size you received
- The size or replacement item you want
- A short reason for the request
- Clear photos if the item is damaged, defective, or incorrect
Send Your Request
Email ae_bikhata@gmail.com or use our Support page. You may also call us on +971 50 340 0264.
Please wait for approval and return instructions before sending an item. Exchanges depend on stock availability. If the requested size is unavailable, our team will discuss the available options with you.