Welcome to BIKHATA. By accessing or purchasing from our online store, you agree to the terms below. Please read them carefully before placing an order.
1. General Terms
BIKHATA reserves the right to update product information, pricing, availability, and these terms at any time. Product availability is subject to stock levels.
2. Orders & Payments
Orders are subject to acceptance and availability. Prices and applicable charges are displayed at checkout. We may contact you if an order requires clarification or correction.
3. Product Information
We aim to display product descriptions, colors, sizing, and images accurately. Minor differences may occur due to screen settings, lighting, photography, or manufacturing.
4. Privacy Policy
We collect and use information necessary to process orders, provide customer support, deliver products, maintain our store, and communicate with customers where permitted. Payment information is processed through secure payment providers and is not stored by BIKHATA in plain-text form. We may share necessary information with service providers involved in payment, shipping, fulfillment, fraud prevention, and store operations.
By using the store, you consent to the collection and use of information as described above, subject to applicable law. You may contact us to ask about personal information associated with your orders or account.
5. Refund / Return Policy
We want you to be satisfied with your purchase. Return or exchange requests should be made within 7 days of delivery. Items must be unused, unworn, unwashed, and in their original condition with tags and packaging where applicable.
Items that are damaged after delivery, altered, washed, worn, or returned without required packaging may not be eligible. Sale or promotional items may have different return conditions where stated at the time of purchase.
If you receive a damaged, defective, or incorrect item, contact us as soon as possible with your order details and clear photos so we can review the issue. Approved refunds are generally issued to the original payment method, subject to the payment provider's processing time.
6. Shipping Policy
Orders are processed after payment confirmation. Processing and delivery times can vary by destination, courier, product availability, weekends, holidays, and circumstances outside our control.
Shipping charges and available delivery options are shown at checkout. Once an order has been handed to the courier, delivery is subject to the courier's service and tracking information. Customers are responsible for providing an accurate delivery address and contact details.
International orders, where available, may be subject to customs duties, taxes, or other import charges imposed by the destination country. Such charges are the customer's responsibility unless otherwise stated at checkout.
7. Contact Information
Store: BIKHATA
Phone: +971 50 340 0264
Email: ae_bikhata@gmail.com
Support: Monday–Sunday, 24/7 available
For product questions, order tracking, returns, or other support, please use our Contact Us page or the contact details above.
8. Limitation of Liability
To the extent permitted by applicable law, BIKHATA is not responsible for indirect losses, delays, or issues caused by events outside our reasonable control, including courier delays, customs delays, technical interruptions, or inaccurate customer-provided information.
9. Governing Law
These terms are subject to the laws applicable to the business and transaction, without limiting any mandatory consumer protections that apply in the customer's jurisdiction.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. The updated version will be posted on this page and will apply from the date it is published, subject to applicable law.
Last updated: August 14, 2026